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Privacy Policy

Last updated: September 11, 2026

For mobile SDK data, service providers, retention, deletion, and current controls, read our Privacy and security documentation.

This Privacy Policy explains how ActivationPal ("we," "our," or "us") collects, uses, and protects your information when you use our website https://activationpal.com and its services.

1. Information We Collect

We collect the following data when you use our service:

  • Personal data: name, email, onboarding responses, payment provider data, workspace-related data, and payment information.
  • Usage and analytics data: web cookies, app events and properties, device/session identifiers, optional user IDs, device/app information, and IP-derived country and city. These records can be personal data even when names are absent.

2. Purpose of Data Collection

We use the collected data to:

  • Provide and maintain the ActivationPal platform.
  • Process orders and manage subscriptions.
  • Communicate with users and provide support.

3. Data Sharing

We use service providers for hosting, data storage, authentication, billing, support, email, and website analytics. Customer-selected integrations also exchange data with the service. See the provider inventory and data-use limits in our Privacy and security documentation.

Internal administration includes recent event details and activity counts across customer apps for service and business reporting.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute data security.

5. Cookies

We use cookies to enhance user experience, remember preferences, and analyze website usage. You can disable cookies in your browser settings, though some features may not function properly.

6. Children's Privacy

We do not knowingly collect any personal data from children under 13. If you believe a child has provided us with personal data, please contact us, and we will delete it promptly.

7. Your Rights

You can delete your account and its analytics data in account settings. For other data requests, contact [email protected].

8. Updates to this Policy

We may update this Privacy Policy from time to time. When we do, we will notify users by email.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]